About Me
Senior Product Manager
Senior Product Leader with a proven record of creating user-friendly solutions that generate revenue. I've launched new AI features, made platforms faster, and boosted mobile app usage. I focus on clear planning and agile methods to help teams work better and deliver successful products that meet business goals.
Experience
Lead Product Manager – Retirement Platform and API
- Drive API and platform adoption with critical B2B clients
- Conduct competitive research and drive the strategic development of innovative retirement decumulation products
- Lead and maintain business engagement of key accounts
- Increase user adoption 15% by reducing friction points
Senior Product Manager – Generative AI and Platform
- Launched new generative AI features to create meeting summaries, increasing end-user efficiency by 30% and saving organizations $8k per B2B SaaS users
- Used machine learning to analyze user data and transcripts, leading to features that sped up onboarding by 15%
- Implemented agile estimation techniques, doubling task estimation accuracy and boosting team velocity by 42%, saving the organization $600,000 annually
- Mentored junior product managers, imparting product management fundamentals and fostering the development of high-performing agile teams, resulting in improved team efficiency and product delivery
- Constructed internal and external continuous feedback loops using ProductBoard, improving product iterations and user satisfaction
- Wrote comprehensive user stories to guide product development based on user research using continuous discovery framework
- Spearheaded the implementation of an enterprise design system, increasing developer efficiency by 34% and annual savings of over $2 million
Senior Product Manager – Platform Experience and Mobile
- Scaled enterprise business onboarding workflows by 10x by implementing user-friendly bulk transactions workflow
- Established quantifiable success metrics for product portfolio and implemented tracking strategies, resulting in improved alignment with business goals and more accurate performance assessments
- Conducted user research workshops for product insights, leading to a 30% increase in feature adoption and a 20% improvement in product satisfaction within three months
- Implemented regular agile retrospectives for continuous improvement, achieving a 25% increase in team morale and a 15% improvement in overall project efficiency within three months
- Increased API performance by 4x for B2B SaaS products by optimizing code and improving infrastructure
- Collaborated with the agile team to write requirements and acceptance criteria necessary for the team to deliver the incremental deliverables for advisor and investor experiences on web and iOS
Senior Product Manager – Mobile and Platform Growth
- Increased mobile app users by 25K month over month for five years, leading to over 1.3 million monthly active users
- Reduce friction points and optimized onboarding, leading to a 25% increase in plan enrollments
- Managed mobile and digital project budgets that ranged in size from $4 - 5M
- Increased participant enrollment on the mobile app by 18% by reducing onboarding friction
- Directed an agile team of 5-10 members, pioneering enterprise B2B and B2C SaaS mobile apps and web initiatives, driving forward digital innovation
- Boosted the efficiency of the content management posting process by 50% by streamlining and deploying web content updates using Sitecore CMS
- Improved enterprise web and mobile app security by implementing passwordless and knowledge-based authentication protocols
Web Marketing Associate
- Coordinated 6 web marketing projects and value-added campaigns by designing and maintaining the Marketing intranet using SharePoint, resulting in improved team collaboration and project efficiency
- Managed and developed all web marketing content updates using Red Dot CMS, ensuring timely and accurate content delivery
- Trained business users, including super users and regular business owners on Red Dot CMS
Education and Certifications
Education
- MBA - Quantic School of Business and Technology, Washington, DC
- Bachelor of Arts in English and Professional Writing - University of Massachusetts, Boston, MA
Certifications
- Product Management Foundations - Pragmatic Institute, Boston, MA
- Agile Certified Product Owner - AIPPM, Boston, MA
- Agile Certified Product Owner - University of Virginia, Charlottesville, VA
- Certified Scrum Master - Scrum Alliance, Boston, MA
- Certificate of Project Management - Boston University, Boston, MA
Skills
Product Management
Core Skills
- Continuous Discovery
- Agile
- Scrum
- Sprint Planning
- Requirements Gathering
- Feature Prioritization
Additional Skills
- User Research
- Roadmapping
- Backlog Grooming
- Go-to-Market
- Project Management
- Marketing Strategy
Testing
- QA
- Usability
- UX/UI
- A/B Testing
Design
- Wireframing
- Mockups
- Balsamiq
- Miro
- Lucidchart
- Figma
Roadmapping
- Aha
- ProdPad
- RoadMunk
- Productboard
Platform
- Confluence
- Trello
- Slack
- Jira
Analytics
- Google Analytics
- Heap
- Pendo
- Looker
- Snowflake
- Firebase
Projects
AI-Powered Meeting Summaries
Implemented generative AI features to create meeting summaries, increasing end-user efficiency by 30%.
Mobile App Growth
Led initiatives that increased mobile app users by 25K month over month for five years, reaching 1.3 million monthly active users.
Enterprise Onboarding Optimization
Scaled enterprise business onboarding workflows by 10x through implementation of user-friendly bulk transactions.
Agile Process Improvement
Implemented agile estimation techniques, doubling task estimation accuracy and boosting team velocity by 42%.